ENERVEX has a dedicated service and parts department to assist you with all of your aftermarket needs. Our service technicians and parts specialists have years of experience in providing solutions to your needs.
Technical Call Center
ENERVEX provides a call center available to address service needs and questions over the phone. Often, an on-site service call can be eliminated by troubleshooting equipment or system challenges remotely. This service is offered at no additional charge to our customers. We can be reached by telephone at (800) 255-2923.
Aftermarket Service Parts
ENERVEX has a substantial inventory of both OEM and non-OEM parts for all products. You can receive help with your parts needs by calling (800) 255-2923. Alternatively, you can contact your local ENERVEX sales representative for assistance with your parts needs.
From equipment commisioning and troubleshooting to equipment upgrades and replacement parts, ENERVEX can help with all your aftermarket needs. Click on a service below to learn more about it.
ENERVEX offers both in-house and regional service schools to service personnel for all products. Service schools range from one to three days in length and cover the construction and design of the equipment, installation, operation, maintenance and troubleshooting. In-house schools include classroom training reviewing theory of operation and maintenance and hands on training exercising practically the knowledge gained in the class.
Our service engineers are qualified to work on all industrial/commercial venting equipment. Service visits include detailed training of the equipment to assist the customer in maximizing the longevity and efficiency of the equipment and system. All service visits are followed with a comprehensive and explanation of how to prevent future problems with the equipment. All outstanding safety concerns or other outstanding issues will be clearly called out and followed up on by our staff.
Venting System Commissioning & Service
Our service engineers are trained, beyond addressing fan and ventilation issues, to look at how the heating system operates and to work with the facility personnel to optimize the performance of the system. Our engineers will work with your staff to appropriately adjust system set points, and set up alarms to monitor critical areas. These parameters can be reviewed and modified by our staff to ensure continued efficient system operation. All service visits are followed with a comprehensive service report detailing the task requested, root cause of any problems found, work performed and explanation of how to prevent future problems with the equipment. All outstanding safety concerns or other outstanding issues will be clearly called out and followed up on by our staff.
Equipment Controls Upgrades
Equipment controls are periodically being upgraded to incorporate new and improved means of monitoring and controlling our equipment. Our office can provide a cost-benefit analysis of your equipment and system to assist you in planning and budgeting any available upgrades. For more information on any of our services, please contact ENERVEX or find your local sales Representative