Accounting/Customer Support Specialist
Job Description
We are seeking an Accounting & Customer Support Specialist to be responsible for the tasks and activities surrounding daily accounting and customer support functions.
Responsibilities
- Performs various accounting duties using Microsoft Dynamics Navision.
- Assist controller with monthly, annual, and any special financial reports with the use of NAV, etc.
- Assist in all aspects of customer support coordination from project initiation through invoicing.
- Handling of intercompany sales orders, billing invoices, and purchase orders between ENERVEX, regional sales offices, and their customers.
- Resolve order and inventory problems by investigating data and history; identifying alternate means for filling orders; and notifying managers and customers.
- Provide product, and pricing information by clarifying customer requests, selecting appropriate information, forwarding information, and answering questions.
- Manage order-related support, feedback and inquiries from customers, including part requests, freight quotes, shipping quotes, charging credit cards, etc.
- When required, serve as a backup for Order Handling & Logistics Manager
Skills & Experience
- Accounting degree or relevant work experience
- 2-3 Years of experience in customer service & support
- Experience with Microsoft NAV ERP software is essential
- Understanding of basic financial statements and transactions
- Ability to create and follow a plan
- Ability to be creative, strategic, analytical and think outside the box
Benefits
- PTO
- Health Insurance
- Dental/Vision
- 401(k) Plan
Interested in this position?
Apply via the form below:
